Senior Principal - Principal, RE – EUC / MDM

About the role

The Site Reliability Engineer improves the reliability, resilience and observability of GSK's platforms as a hands-on engineer, reducing toil, preventing incidents and meeting agreed reliability targets. The role defines and monitors SLOs, instruments platforms for observability, leads incident response through to permanent prevention, and applies AI and automation for anomaly detection, predictive alerting and self-healing.

What you'll do

• Define and monitor SLOs for the platforms served, and instrument those platforms for observability so reliability is measured rather than assumed
• Apply AI and automation for anomaly detection, predictive alerting and self-healing, so that recurring conditions are handled without human intervention
• Lead incident response for the platforms served, and drive root-cause resolution through to permanent prevention rather than closing on restoration
• Improve resilience through capacity, failover and recovery engineering, and test recovery rather than documenting it
• Reduce operational toil through automation and reusable tooling, working the identified manual task and toil candidates and evidencing the effort removed

What you need

• Incident response
• Vulnerability assessment
• EDR
• IAM
• DLP
• Office 365
• B.Tech or B.E.

Good to have

• ITIL
• Kubernetes
• Python
• iOS
• Network security
• Android