Senior Process Manager - Telecom : Networking

About the role

We are looking for a professional with a strong technical background in telecommunications and carrier relations. The ideal candidate will possess a solid understanding of network and provisioning workflows.

What you'll do

• Basic knowledge about the Local exchange carrier and LEC (Local exchange carrier)
• Provide timely support to the team members while on complex orders
• Work on process improvement ideas and co-ordinate with the teams to implement them
• Should be publishing daily performance report of the team and the SLAs and metrics should be monitored and aligned with the team
• Work assignment should be handled effectively ensuring there is uniform distribution of tasks

What you need

• 6–10 yrs of experience
• Telecom
• Networking
• Excel
• CCNA
• Team management
• Firewalls
• Any graduate