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Senior Product Manager

GoKwik·Bengaluru

₹25 L–₹35 L a year4–7 yrsFull-time
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About the role

Customer engagement is rapidly evolving from static communication to intelligent, AI-powered conversations. KwikEngage sits at the centre of this transformation, helping brands manage customer interactions, automate support, drive retention, and deliver personalised experiences across channels. As the Senior Product Manager for KwikEngage, you will own the product strategy and execution for conversational commerce and AI-led customer engagement.

What you'll do

  • Product Strategy & Roadmap
  • Own the product vision, strategy, roadmap, and execution for KwikEngage
  • Identify high-impact opportunities across conversational commerce, CRM, customer support, and AI
  • Translate customer needs and business priorities into clear product outcomes and roadmaps
  • Define success metrics and continuously use data, customer insights, and experimentation to improve product performance

What you need

  • 4–7 yrs of experience
  • Go-to-market
  • Product strategy
  • Stakeholder management
  • CRM
  • LLMs
  • Machine learning
  • Any graduate

Good to have

  • Chat support
  • Customer success

What you get

  • ₹25 L–₹35 L a year

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