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Senior Product Manager - IT Operations

Atlassian·Bengaluru

Pay not stated10–18 yrsFull-time
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About the role

We are looking for a Senior Product Manager to lead critical areas of IT Operations and Incident Management. You will identify the customer and business problems that make incidents difficult to detect, resolve, and learn from—and turn those insights into focused product strategy and execution. This role will serve customers across both IT and Developer teams.

What you'll do

  • Identify the customer and business problems that make incidents difficult to detect, resolve
  • Serve customers across both IT and Developer teams
  • Work across the incident management journey, using a thoughtful combination of AI-powered and non-AI capabilities to improve customer outcomes, user experience
  • Define and execute product strategy for high-impact areas within Incident Management
  • Prioritize opportunities that improve incident outcomes while creating meaningful value for customers and the business Balance AI investments with reliable non-AI…

What you need

  • 10–18 yrs of experience
  • Product strategy
  • Stakeholder management
  • Customer success
  • Any graduate

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