Senior Product Manager - Tech

About the role

You will own end-to-end product strategy and execution for complex technical solutions that leverage generative AI, machine learning, and automation to improve operational efficiency, reduce costs, and enhance customer experience at scale.

What you'll do

• Define product vision, strategy, and roadmap for AI/ML-powered operational tools and platforms
• Work backwards from customer needs by generalizing requirements from diverse customer personas and use cases across your scope
• Serve as Voice of the Customer — conducting research, usability studies, and focus groups to identify best-of-breed benchmarks and competitive landscape
• Demonstrate deep technical curiosity — understanding core technologies within your product domain, architecture decisions, and their implications on performance, scale
• Define technical requirements for APIs and algorithms; participate meaningfully in architecture reviews, probing technical debt implications and long-term maintainability

What you need

• Product strategy
• Machine learning
• Prototyping
• LLMs
• Any graduate

Good to have

• Tableau
• Qlik