Senior SAP SD IS-Retail Functional Consultant (Support & AMS SME)

About the role

Bangalore, Karnataka, India; Hyderabad, Telangana, India; Pune, Maharashtra, India; Greater Noida, Uttar Pradesh, India

What you'll do

• As a Senior SAP SD IS-Retail Functional Consultant, you will serve as a subject matter expert responsible for supporting, enhancing
• Drive business continuity across sales channels by managing order-to-cash processes, supporting system integrations, resolving complex production issues
• Provide end-to-end support for SAP SD business processes, including sales orders, billing, deliveries, returns, cancellations, and customer refunds
• Configure and maintain SAP SD functionalities such as order types, pricing procedures, tax determination, shipping rules, and billing processes
• Support retail and eCommerce operations, including store sales, direct-to-consumer (DTC), dropship, Express Pick-Up, and Ship-to-Store processes

What you need

• 10–18 yrs of experience
• SAP SD
• SAP
• Accounts receivable
• SAP FICO
• Customer success
• Data privacy
• Any graduate

Good to have

• Root cause analysis