Senior Service Consultant - Oracle Retail

About the role

We are looking for an experienced Senior Service Consultant – Oracle Retail Merchandising System (ORMS) to join our Application Maintenance and Support (AMS) team. In this role, you will provide technical and functional support for Oracle Retail applications in production environments, including troubleshooting complex application issues, developing and customizing software code, testing and debugging enhancements, and maintaining technical documentation.

What you'll do

• Take ownership of application incidents, including logging, investigating, troubleshooting, escalating, and resolving issues
• Provide technical and functional support for Oracle Retail applications in production environments
• Develop, test, and debug application enhancements, customizations, and code modifications in accordance with established development standards
• Collaborate with project teams to define software requirements and functionality
• Support multiple client environments while managing competing priorities and service commitments

What you need

• 5–9 yrs of experience
• BBA or B.Tech or B.E. or B.Sc or BCA

Good to have

• SQL
• Java
• Shell scripting
• Oracle Database
• C