Senior Service Desk Associate

Gratitude·Gurugram

Pay not stated2–5 yrsFull-time

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About the role

Senior Service Desk Associate (Technical Service Representative)Location: GurgaonExperience: 1–5 YearsBand: BPO1 / BPO2Salary: Up to ₹7 LPAJob Code: 430805Job OverviewWe are looking for a Senior Service Desk Associate to provide customer-facing technical support through phone, email, and chat.

What you need

2–5 yrs of experience
Any graduate

Good to have

Troubleshooting
ITIL
SOP writing

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