Senior Service Engineer

About the role

As a 2nd Level Backup Administrator, you will be responsible for the administration, monitoring, and support of enterprise backup and recovery services across distributed environments. You will ensure backup operations run reliably, data is protected in line with business and compliance requirements, and recovery processes are tested and executed effectively to support business continuity.

What you'll do

• Administer and maintain enterprise backup and recovery infrastructure across physical, virtual, and cloud environments
• Configure backup jobs, policies, schedules, retention rules, and storage targets in alignment with business requirements
• Monitor daily backup operations, investigate failures, and ensure timely issue resolution within agreed service levels
• Perform troubleshooting, root cause analysis, and corrective actions for backup, restore, and storage-related incidents
• Support restoration requests and validate successful recovery of data, systems, and applications

What you need

• Troubleshooting
• Linux
• Root cause analysis
• B.Tech or B.E. or B.Sc or BCA