Senior Service Engineer

About the role

The L2 Storage Administrator is responsible for day-to-day operations, monitoring, troubleshooting, and optimization of enterprise storage and backup infrastructure, ensuring high availability, data protection, and SLA compliance across on-prem and cloud environments.

What you'll do

• Perform daily monitoring of storage and backup jobs , ensuring successful completion and SLA adherence
• Track storage utilization, capacity, and performance metrics
• Generate operational reports on backup success rates, failures, and storage usage
• Incident & Problem Management
• Troubleshoot storage, SAN/NAS, and backup failures and restore services within SLA

What you need

• Troubleshooting
• Azure
• ITIL
• Ansible
• PowerShell
• Linux
• Any graduate

Good to have

• Python
• Root cause analysis
• SOP writing
• Power BI