Senior ServiceNow Consultant

About the role

The Senior ServiceNow Developer will lead complex technical development, implementation, configuration, and portal engineering across the Now Platform. This role requires strong hands-on capabilities in core platform development, advanced scripting, integrations, ACL security, data model configuration, and deep portal engineering (Employee Center and Customer Service Management).

What you'll do

• Technical Implementation & Delivery: Lead hands-on development and implementation across core platform applications, custom scoped apps
• Technical Leadership & Peer Mentorship: Conduct peer code reviews, assist in technical design discussions, troubleshoot complex issues
• Architect employee self-service experiences that support multi-department discovery through taxonomy, dynamic pages, targeted content, and consolidated task visibility
• Architect customer and partner self-service portals that prioritize case creation, case tracking, knowledge deflection, contextual lists, and configurable portal widgets
• Establish standards for portal page models, widget reuse, naming conventions, content governance, search tuning, analytics, and extensibility

What you need

• 7–13 yrs of experience
• ServiceNow
• JavaScript
• Angular
• HTML
• CSS
• ACLS
• Any graduate

Good to have

• CI/CD