Senior Site Reliability Engineer Lead

About the role

Senior Site Reliability Engineer Lead at HCLTech. Lead and manage a team of support engineers in resolving incidents, requests, and problems to ensure system uptime and reliability.

What you'll do

• Lead and manage a team of support engineers in resolving incidents, requests, and problems to ensure system uptime and reliability
• Collaborate with the engineering and development teams to implement efficient and scalable solutions that enhance system performance
• Develop and maintain support documentation, standard operating procedures, and best practices for the support team
• Identify opportunities for automation and implement tools to streamline support processes
• Monitor system performance and provide recommendations for improvements to optimize system reliability

What you need

• CI/CD
• GCP
• Python
• Git
• Root cause analysis
• Bash
• Any graduate

Good to have

• PowerShell
• SOP writing
• Microservices