Senior Site Reliability Engineer Lead

About the role

The Senior Support Lead in Site Reliability engineering (SRE) will be responsible for overseeing the support and reliability operations within the organization. This role will focus on ensuring the stability, performance, and efficiency of the systems while leading a team of support engineers to provide exceptional service.

What you'll do

• Lead and manage a team of support engineers in resolving incidents, requests, and problems to ensure system uptime and reliability
• Collaborate with the engineering and development teams to implement efficient and scalable solutions that enhance system performance
• Develop and maintain support documentation, standard operating procedures, and best practices for the support team
• Identify opportunities for automation and implement tools to streamline support processes
• Monitor system performance and provide recommendations for improvements to optimize system reliability

What you need

• Python
• Bash
• SOP writing
• Microservices
• Any graduate