Senior Site Reliability Engineer Lead

About the role

The initiative combines observability, analytics, anomaly detection, alerting, and executive-level dashboarding to provide visibility into customer, regional, and global health indicators across the payment ecosystem. The goal is to move from traditional threshold-based monitoring to baseline-driven, predictive detection and actionable insights.

What you'll do

• Develop and enhance anomaly detection dashboards using Splunk, Grafana, and related observability platforms
• Build operational dashboards for executive, engineering, and support audiences
• Create and optimize Splunk searches, correlation logic, alerts, and reports
• Identify customer, issuer, acquirer, merchant, and regional anomalies through data analysis and baselining techniques
• Design meaningful KPIs, SLOs, SLIs, and health indicators

What you need

• 5–7 yrs of experience
• Splunk
• Grafana
• Dashboarding
• Machine learning
• Any graduate

Good to have

• Kubernetes