Senior Site Reliability Engineer

About the role

We're looking for a Senior Site Reliability Engineer to join our Site Reliability & Infrastructure Engineering team. We run entirely on the cloud, and this team owns the reliability and health of the applications running on top of it — designing the signals that tell us when something's wrong, and building the systems that keep ServiceTitan running better, faster, and cheaper as we scale.

What you'll do

• Participate in an on-call rotation, using runbooks and playbooks to diagnose and resolve production issues (e.g.
• Design, build, and maintain observability dashboards and alerting grounded in Service Level Indicators (SLIs) and Service Level Objectives (SLOs)
• Operate and improve our Kubernetes-based compute platform, which runs the large majority of our infrastructure
• Work across cloud networking and infrastructure (Azure/AWS) to support reliable, scalable systems

What you need

• AWS
• Kubernetes
• Azure
• Networking
• Any graduate