Senior Site Reliability Engineer (US Hours)

About the role

The ideal candidate is a skilled software developer who values a balance between building new tools and maintaining operational excellence. To ensure this balance, we adhere to the following 4 week rotation: 3 weeks pure development cycle, 1 week dispatch cycle responding to alerts and mitigating production issues.

What you'll do

• Platform Reliability & Automation
• Design, build, and maintain advanced telemetry and automation tooling to monitor global platform health and trigger automated corrective actions
• Own and improve incident response runbooks and automated remediation workflows, reducing MTTR over time
• Participate in on-call rotations, diagnosing and resolving system issues and escalations from the customer support team (this is an internal-facing role
• Drive continuous improvement through post-incident reviews (PIRs) and engineering initiatives that eliminate classes of failure

What you need

• AWS
• Terraform
• Linux
• Python
• React
• Incident response
• Any graduate

Good to have

• DynamoDB
• TCP/IP
• Flask
• Kafka