Technical Lead Analyst
Citi·Pune
- Can I apply
- Open to any education · 8–12 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Citi's site: account needed, ~10–15 min
Early: posted 2 h ago on their own site
Senior Software Engineer – Amazon Connect & Salesforce Voice
Jade Global·Pune
Pay not stated5–9 yrsFull-time
Read from the company's own careers page; you apply on their site.
How well do you fit this job?
Upload your resume to see each requirement checked against your profile, in under a minute.
Hard to read?
About the role
Senior Software Engineer – Amazon Connect & Salesforce Voice1 We are seeking an experienced Senior Software Engineer specializing in Amazon Connect, Salesforce Voice, IVR development, and cloud-based contact center solutions . This role will be responsible for designing, developing, and supporting enterprise telephony solutions that integrate Amazon Connect with Salesforce Service Cloud and Salesforce Voice.
What you'll do
- Design, develop, and maintain Amazon Connect contact flows and telephony solutions
- Configure and optimize Salesforce Voice integrations with Amazon Connect
- Implement advanced call routing strategies using skills-based, queue-based, and Omni-Channel routing
- Build self-service IVR solutions using DTMF, speech recognition, and customer authentication workflows
- Develop and enhance inbound, outbound, callback, and voicemail capabilities
What you need
- 5–9 yrs of experience
- Salesforce
- REST APIs
- AWS
- JavaScript
- TypeScript
- Git
- B.Sc or B.Tech or B.E. or BCA
Good to have
- DynamoDB
- IAM
Similar jobs
Lead Software Engineer
Citi·Pune
- Can I apply
- Needs B.Tech or B.E. or B.Sc · 10–18 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Citi's site: account needed, ~10–15 min
Early: posted 2 h ago on their own site
Senior Java Backend Engineer
Citi·Pune
- Can I apply
- Needs B.Tech or B.E. or B.Sc · 5–8 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Citi's site: account needed, ~10–15 min
Early: posted 2 h ago on their own site
Senior Java Backend Engineer
Citi·Pune
- Can I apply
- Needs B.Tech or B.E. or B.Sc · 5–8 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Citi's site: account needed, ~10–15 min
Early: posted 2 h ago on their own site