Senior Software Engineer, Care Automation

About the role

We are looking for a Senior Software Engineer to join this team and help shape the future of how these teams operate. You will contribute to building a strong technical foundation that will carry Toast through the next decade and beyond. In this role, you will design, build, and own backend services and integrations spanning Salesforce, billing systems, identity verification and AI-enabled case management workflows.

What you'll do

• Build and maintain integrations across a complex ecosystem of internal and external systems, including Salesforce, billing middleware, document management
• Write automated tests and participate in code reviews to maintain code quality and system reliability
• Monitor feature rollouts, respond to incidents, and iterate based on performance data and customer feedback
• Partner with product, design, and cross-functional teams to define requirements and deliver on shared goals
• Leverage AI-augmented development tools to increase development velocity and code quality

What you need

• Java
• Salesforce
• Microservices
• LLMs
• Data modelling
• CRM
• B.Sc or B.Tech or B.E. or BCA

Good to have

• GraphQL
• Compensation and benefits
• Kotlin
• React
• Transcription