Senior Software Engineer II - Billing Engineering

About the role

The Billing Engineering team is responsible for managing a broad and complex platform, with a range of functions, comprising 70 services. As DigitalOcean continues its rapid growth and moves upmarket, the demands on the platform have significantly increased.

What you'll do

• Serve as the second line of support for incoming bug reports from customers and first line of support for internal stakeholders
• Automate: Develop tooling to support automation for billing and customer management platform to reduce operational cost and time-to-resolution for first level customer…
• Collaborate: Work closely with engineering, product management, finance, sales, and support teams to ensure seamless processes and build roadmaps
• Contribute: Improve the documentation of the platform and control plane by updating or creating new processes and procedures
• A proactive and detail-oriented approach

What you need

• Billing
• SQL
• Python
• Shell scripting
• Microservices
• Docker
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Ruby
• Kubernetes
• Kafka
• Redis
• gRPC
• Customer success