Senior Software Engineer — Salesforce

RELX India (Pvt) Ltd L&P div Company·Chennai

Pay not stated5–9 yrsFull-time

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About the role

This position performs moderately difficult research, design, and software development assignments within the Salesforce ecosystem, with a focus on Service Cloud , Experience Cloud , and AI-powered solutions (Agent force, Einstein, and related generative/predictive AI tooling).

What you'll do

Interface with business analysts, platform admins, and other technical team members to finalize requirements across Service Cloud, Experience Cloud
Write and review detailed technical specifications for complex system components, including custom Apex/LWC solutions, Experience Cloud site designs
Work closely with other development team members to understand complex product requirements and translate them into scalable Service Cloud and Experience Cloud…
Successfully implement development processes, coding best practices, code reviews, and AI-assisted development standards (including responsible use, review
Design, build, and govern AI-driven agents and automations within Service Cloud and Experience Cloud (e.g., Agentforce), ensuring outputs are accurate, secure