Senior Software Engineer - Voice AI

About the role

We are looking for a Software Development Engineer (SDE) - Voice AI to build and scale ClickPost's centralized Voice AI platform. ClickPost currently handles around 1 million outbound invoice calls per day and is expanding Voice AI across multiple use cases, including inbound conversations and additional communication channels.

What you'll do

• Design and develop backend services for real-time voice conversations at scale
• Build Voice AI orchestration layers integrating LLMs, Speech-to-Text (STT), Text-to-Speech (TTS), and telephony systems
• Work extensively with Voice AI frameworks and toolkits such as Pipecat
• Build reusable infrastructure that enables product teams to configure prompts, workflows, tools, and other Voice AI parameters
• Develop systems for conversation quality monitoring, analytics, testing, evaluation, and continuous improvement

What you need

• 3–5 yrs of experience
• Microservices
• LLMs
• Design systems
• Any graduate