Senior Solution Architect

HCLTech·Bengaluru

Pay not stated12–22 yrsFull-time

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About the role

The Agentic Orchestration Architect bridges established process-automation platforms and the new world of AI agents. The role designs business-process automation, workflow, RPA and human-in-the-loop architectures, and builds AI-agent, agentic workflow, MCP, LLM decisioning and autonomous orchestration solutions on top of them.

What you'll do

A. Process Automation & Workflow Architecture
Design business-process automation, workflow, and RPA architectures: process orchestration, case management, rules and decisioning, task automation, and integration
Decide the right mix of deterministic workflow, RPA, APIs, and AI agents for each process, based on variability, risk, volume, and cost
Design human-in-the-loop architectures: task routing, approvals, exception handling, escalation, SLAs, and audit trails
B. Agentic & AI-Driven Solutions