Senior Solutions Specialist

About the role

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship -- a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection.

What you'll do

• Collaborate with team members to discuss the unique needs of customers internally in order to best facilitate calls and make recommendations
• Collaborate with content team to develop and enhance knowledge base articles, learning paths and customer-facing documentation
• Collaborate with the sales team to introduce new features and opportunities to clients

What you need

• 3–5 yrs of experience
• Customer success
• Agile
• Any graduate