Senior Solutions Support Engineer

About the role

As a Solutions Support Engineer, you will be part of a global team delivering expert-level technical support across the Wiz cloud-native security platform. You'll investigate complex, multi-domain issues spanning cloud infrastructure, workload protection, vulnerability management, and runtime defense - working across AWS, Azure, and GCP environments.

What you'll do

• Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, container/Kubernetes security
• Troubleshoot cloud connector and integration failures across AWS, Azure, GCP, OCI, and SaaS platforms - including IAM/permissions issues, network connectivity
• Diagnose workload scanning and runtime security issues including outpost deployment, sensor configuration, registry scanning, malware detection
• Analyze vulnerability findings - triage false positives, validate detection accuracy, investigate SBOM/SCA results
• Support shift-left security workflows including CI/CD scanning, IaC security, admission controllers, Kubernetes connectors, and code/version control scanning

What you need

• 5–9 yrs of experience
• Troubleshooting
• Networking
• Firewalls
• Linux
• IAM
• Terraform
• Any graduate

Good to have

• ServiceNow
• SIEM
• GraphQL
• REST APIs
• JIRA
• Helm