Senior Specialist - Accounting and Reporting, Finance and SCM

About the role

Team Leader – Midstream Contact Center, Supply Chain The Team Leader is responsible for managing a team of supply chain contact center associates handling midstream operations, customer inquiries, order management, shipment tracking, inventory-related issues, exception management, and stakeholder communications.

What you'll do

• Team Management & Leadership
• Lead, coach, and develop a team of contact center associates
• Conduct regular performance reviews, coaching sessions, and team meetings
• Manage workforce planning, scheduling, attendance, and productivity
• Drive employee engagement and foster a high-performance culture

What you need

• 2–5 yrs of experience
• Supply chain
• Reporting
• Accounting
• Logistics
• SAP
• Warehouse operations
• BBA

Good to have

• CFA
• Six Sigma
• Employee engagement
• Accounts receivable
• CRM
• ERP