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Senior Specialist - Package Implementation

LTIMindtree·Hyderabad

Pay not stated8–12 yrsFull-time
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About the role

Role and Responsibilities (What You'll Do): Drive the end-to-end management of ServiceNow HAM and SAM modules by leading operational activities and business-as-usual requests.

What you'll do

  • Ensure seamless platform performance by proactively monitoring, troubleshooting, and resolving job workflow and integration failures
  • Execute rigorous data maintenance validation and operational updates to guarantee asset accuracy and compliance
  • Partner cross-functionally with business users and stakeholders across EU and US regions to align technical delivery with strategic organizational objectives
  • Facilitate clear, efficient communication channels across diverse global teams to accelerate project lifecycles and issue resolution
  • Establish robust operational frameworks and best practices for package implementation and ongoing platform maintenance

What you need

  • 8–12 yrs of experience
  • ServiceNow
  • Maintenance
  • B.Sc or B.Tech or B.E. or BCA

Good to have

  • ITIL

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