Senior Staff Solution Architect

About the role

This is a senior-level, hands-on architecture role focused on enabling seamless digital workflows, integrating platform capabilities with AI/ML and data-driven insights, and ensuring technical excellence across customer-facing applications. You will work at the intersection of product, engineering, platform, data, and AI teams to architect solutions that enhance user experience, deliver personalized customer journeys, and drive measurable business outcomes.

What you'll do

• Solution Architecture & Design
• Architect scalable, secure, and compliant end-to-end solutions integrating platform capabilities with intelligent data-driven features across customer experience…
• Lead evolution of architectural standards, evaluate tools and frameworks
• Architect AI/ML capabilities for personalization, recommendations, semantic search
• Design unified data architecture bringing together customer signals across touchpoints, including data lakes, warehouses, real-time pipelines, and analytical products

What you need

• 15–27 yrs of experience
• Microservices
• Machine learning
• CRM
• ETL
• NLP
• Data modelling
• Any graduate

Good to have

• Salesforce
• LLMs
• Microsoft Dynamics
• Prompt engineering
• CI/CD
• MLOps