F&B Service Expert
Marriott·Navi Mumbai, Mumbai
- Can I apply
- Needs Diploma · Fresher
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Marriott's own site
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About the role
Senior Support -Crew at JiBe Enterprise. Provide application support to end users of our Marine ERP product mainly on Crew Module and work on quick resolution of issues.
What you'll do
- Provide application support to end users of our Marine ERP product mainly on Crew Module and work on quick resolution of issues
- Coordinating with Client vessels and fleet for crew module related issues
- Troubleshoot application and software related issues and determine the root cause for such issues
- Work on defined SLAs to ensure that our client receives the best of the services
- Ensure complete compliance of ticketing tool and report metrics daily
What you need
- 10–18 yrs of experience
- Communication
- ERP
- Ticketing tools
- B.Tech or B.E.
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