Senior Support Engineer - India

LiteLLM·Remote

Pay not statedSenior levelFull-timeRemote

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About the role

We're looking for a Senior Support Engineer in India to own our support queue and drive our customers to success. Because LiteLLM is a developer tool, this person needs to be technical. You'll dig into our customers' issues, understand them deeply, and unblock them. The core of this role is simple: work the queue, address tickets, and make our customers successful with the product.

What you'll do

Own the support queue and work through tickets to drive customers to success
Diagnose customer issues and solve for the root cause, not just the symptom
Reproduce customer issues in their specific environments
Submit pull requests for bug fixes and improvements where needed
Act as the technical voice of the customer back to engineering

What you need

Any graduate

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