Support Engineer
Radancy·Bengaluru
- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Radancy's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
The Senior Support Engineer plays a critical role in ensuring optimal customer satisfaction by effectively resolving support tickets within stipulated time, cost, and quality standards. This position is essential for delivering high-quality product support and enhancing team capabilities through knowledge sharing and process documentation.
What you'll do
- Troubleshoot And Resolve Client-Reported Issues By Analyzing System Logs And Utilizing Diagnostic Tools
- Conduct Training Sessions For New Team Members, Equipping Them With
What you need
- Telecom
- Troubleshooting
- Any graduate
Good to have
- ITIL
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