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Senior Support Lead

HCLTech·Noida

Pay not stated5–9 yrsFull-time

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About the role

The Atlassian Platform Administrator will manage, configure, support, and continuously improve Jira, Confluence, Jira Align, and related integrations. The role includes platform administration, workflow configuration, access management, user support, automation, upgrades, onboarding, and governance.

What you'll do

  • Administer Jira projects, workflows, permission schemes, notification schemes, custom fields, screens, boards, filters, and dashboards.Manage Confluence spaces

What you need

  • 5–9 yrs of experience
  • Active Directory
  • ITIL
  • Troubleshooting
  • JIRA
  • Confluence
  • REST APIs
  • Any graduate

Good to have

  • VBA
  • CI/CD
  • SOP writing

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