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The Senior Support Lead plays a critical role in enhancing customer satisfaction by executing continuous improvement activities, conducting root cause analysis, and providing expert technical assistance to resolve complex customer issues. This position is pivotal in bridging the gap between customer needs and product enhancements, ensuring that support processes align with organizational goals.
Kyndryl·Bengaluru, Hyderabad +2 more
Accenture·Bengaluru
Accenture·Bengaluru
Accenture·Bengaluru