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Senior Support Lead - IT Operations

HCLTech·Chennai

Pay not stated4–7 yrsFull-time
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About the role

For a CMDB Analyst / CMDB Engineer supporting iCart & Desktop Applications , I would recommend the following skill set:Core CMDB SkillsServiceNow CMDB administrationConfiguration Item (CI) lifecycle managementCMDB Health Management:CorrectnessCompletenessComplianceCI relationship mapping and dependency managementDiscovery and Service MappingCMDB reconciliation and normalizationAsset management and software inventory managementCMDB audits and data quality reportingITIL v4 foundation knowledge…

What you'll do

  • ServiceNow SkillsCMDB WorkspaceDiscoveryService MappingIT Asset Management (ITAM)Configuration Management Database (CMDB)Flow DesignerReporting & DashboardsBasic…

What you need

  • 4–7 yrs of experience
  • Reconciliation
  • Any graduate

Good to have

  • AWS
  • Azure
  • ServiceNow

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