Senior Team Lead - LTC - Cash Apps

About the role

This role is accountable for overseeing a cash application team, ensuring operational accuracy in payment processing and reconciliation. The individual fosters team motivation, manages workflow, and maintains compliance with organizational standards, contributing to efficient financial operations and customer satisfaction.

What you'll do

• Oversee cash application processes using ERP platforms to ensure accurate posting of customer payments and resolution of unapplied cash items within the team
• Monitor and reconcile accounts using LTC Cash Apps tools to identify and address payment discrepancies, escalating unresolved issues as required
• Maintain transaction records and documentation in accordance with compliance guidelines, utilizing digital record-keeping systems
• Communicate attendance policies and performance objectives to team members, ensuring alignment with operational standards
• Conduct daily team stand-ups using collaboration tools to facilitate issue resolution and maintain workflow transparency

What you need

• Reconciliation
• Accounts receivable
• Collections
• Compliance
• ERP
• Any graduate

Good to have

• Bookkeeping