Senior Technical Architect

About the role

AI Observability Principal Architect(18+ Years) The AI Observability Principal Architect is responsible for defining and delivering end-to-end observability and AIOps capabilities across enterprise applications and platforms. The role focuses on enabling proactive detection, intelligent event correlation, and automated incident response , improving system reliability and operational efficiency.

What you'll do

• Define and implement observability strategy, standards, and roadmap
• Establish telemetry framework (logs, metrics, traces) and instrumentation standards
• Define Critical User Journeys (CUJs) and map Service Level Indicators (SLIs) / SLOs
• Enable actionable alerting aligned to user/business impact
• Implement alert-to-incident automation with correct routing and ownership

What you need

• 18–30 yrs of experience
• User flows
• Instrumentation
• Incident response
• Any graduate

Good to have

• ServiceNow
• Azure