Senior Technical Architect

About the role

ServiceNow Architect – Job Description Position: ServiceNow Architect

What you'll do

• Lead the end-to-end architecture, design, and implementation of ServiceNow solutions, including ITSM, ITOM, ITBM/SPM, ITAM, HRSD, CMDB, Asset Management
• Define architecture standards, design patterns, governance models, and best practices aligned with CSDM and ServiceNow platform guidelines
• Develop high-level and low-level solution designs, architecture diagrams, technical specifications, and implementation documentation
• Collaborate with business stakeholders, enterprise architects, and technical teams to define platform roadmaps and strategic direction
• Serve as the primary ServiceNow Subject Matter Expert (SME), providing guidance on platform capabilities, automation opportunities, and architectural decisions

What you need

• 10–18 yrs of experience
• ServiceNow
• JavaScript
• ITIL
• AWS
• Salesforce
• Kafka
• Any graduate

Good to have

• Active Directory
• SAP
• LLMs
• Azure