Senior Technical Delivery Manager

About the role

The Technical Delivery Manager (TDM) is a key member of the Ensono Diamond of Success team. The TDM works directly with our clients to develop a deep understanding of their business and how that business drives their technology needs. Empowered with that understanding, the TDM provides oversight and guidance within Ensono Operations to ensure our clients have an exceptional experience with the technology solutions we provide.

What you'll do

• The point of escalations for your clients' operational needs
• Manage, lead, and coordinate operational projects and objectives
• Maintain accurate and thorough documentation of client environments and support procedures
• Identify opportunities for improvements and address inefficiencies

What you need

• 2–5 yrs of experience
• AWS
• Mainframe
• Any graduate