Senior Technical Lead - Asterisk & Telephony

About the role

We are looking for a Senior Technical Lead – Asterisk & Telephony to spearhead the architecture, development, and operations of our voice infrastructure. This role requires deep hands-on experience with Asterisk PBX, SIP-based communication, cloud telephony, and team leadership.

What you'll do

• Lead the design, development, and deployment of Asterisk-based VoIP systems, including dial plans, IVRs, call routing, and conferencing
• Architect and scale high-availability telephony platforms, integrating SIP trunks, codecs, and real-time monitoring systems
• Guide the team in implementing and optimizing AGI/ARI/AMI-based automation, custom call logic, and backend integrations
• Oversee incident response and troubleshooting of complex VoIP issues including NAT traversal, QoS, and signaling errors
• Collaborate with product, DevOps, security, and networking teams to deliver robust end-to-end communication solutions

What you need

• 10–20 yrs of experience
• Python
• AWS
• Bash
• SQL
• REST APIs
• PostgreSQL
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• Docker
• Kubernetes
• NLP
• LLMs
• Data privacy
• Machine learning