Senior Technical Lead

HCLTech·Bengaluru

Pay not stated5–10 yrsFull-time

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About the role

We are seeking an experienced Senior Consultant – Power Automate Desktop / RPA with strong hands-on expertise in supporting, troubleshooting, maintaining and developing enterprise automation solutions. This role has a strong operations and production support focus, alongside development, enhancement and bug-fixing responsibilities.

What you'll do

RPA Operations & Production Support
Provide day-to-day operational and production support for Power Automate Desktop (PAD) and RPA solutions
Monitor automation jobs, bot executions, schedules and overall platform health
Troubleshoot failed or degraded automations and identify root causes across application, infrastructure, credentials, connectivity and automation layers
Manage and resolve incidents, service requests and operational issues relating to RPA services