Senior Technical Lead

About the role

Provide L3 support for enterprise applications built using .NET and hosted on Microsoft Azure. Take complete ownership of critical and complex production incidents escalated by L1 and L2 support teams.

What you'll do

• L3 Application and Production Support Provide L3 support for enterprise applications built using .NET and hosted on Microsoft Azure
• Take complete ownership of critical and complex production incidents escalated by L1 and L2 support teams
• Perform detailed technical investigation and identify application, database, infrastructure, network, configuration, or authentication-related issues
• Restore services within agreed SLA timelines and minimize business impact
• Coordinate major incident bridge calls and provide clear technical updates to stakeholders

What you need

• 9–16 yrs of experience
• SQL
• REST APIs
• .NET
• Root cause analysis
• Azure
• SQL Server
• Any graduate

Good to have

• CI/CD
• ITIL
• Windows Server
• Network security
• Firewalls