Senior Technical Lead

About the role

We are seeking an experienced Support Expert to oversee the operational support, incident management, and technical maintenance of AI/ML-driven applications built using Python and deployed across AWS and Azure cloud platforms. The ideal candidate will have deep technical expertise in cloud infrastructure, Python-based application development, AI/ML operations (MLOps) and team leadership.

What you'll do

• Technical Leadership & Team Management
• Lead, mentor, and guide a team of support engineers (L1/L2/L3)
• Act as the primary escalation point for complex issues across applications, ML models, and cloud services
• Drive continuous improvement initiatives and establish best practices for operational excellence
• Application Support & Troubleshooting

What you need

• 5–10 yrs of experience
• Python
• AWS
• Microservices
• Docker
• Kubernetes
• Machine learning
• Any graduate

Good to have

• ITIL
• Azure
• CI/CD
• FastAPI
• Flask
• Django