Senior Technical Lead

About the role

Proven ability in troubleshooting and problem-solving for complex integration issues. Coupa certifications are highly desirable.

What you'll do

• Collaborate with the AMS Lead to prioritize and resolve incidents, service requests, and minor enhancements
• Perform impact analysis for Coupa releases and execute regression testing for new features
• Handle configuration changes and assist in release management activities
• Provide advanced technical support to stakeholders for Coupa-related issues
• Support integration troubleshooting and coordinate with technical/middleware teams for fixes

What you need

• 5–8 yrs of experience
• ServiceNow
• Ticketing tools
• JIRA
• ITIL
• Regression testing
• SOP writing
• Any graduate

Good to have

• Accounts payable
• SAP
• Databricks