Senior Technical Operations Engineer

About the role

The Senior Technical Operations Engineer is a hands-on technical leader responsible for ensuring the stability, reliability, and performance of Cubic’s production systems. This role focuses on diagnosing and resolving complex software defects, customer-reported issues, and configuration issues in live environments.

What you'll do

• Production Support & Issue Resolution
• Understand the Enterprise Architecture end-to-end and own the troubleshooting of production issues across multiple interconnected complex software systems
• Lead the investigation and resolution of high-impact software defects and configuration issues
• Perform deep-dive root cause analysis across application, infrastructure, and integration layers
• Collaborate with development, QA, and operations teams to implement permanent fixes and preventive measures

What you need

• Oracle Database
• Kafka
• Root cause analysis
• Process improvement
• Documentation
• Incident response
• B.Tech or B.E. or B.Sc or BCA