Senior Track Lead

About the role

We are seeking a skilled UiPath & Generative AI Application Support Engineer to provide L2/L3 support, maintenance, monitoring, and continuous improvement for enterprise automation solutions built using UiPath and GenAI technologies. The candidate will ensure high system availability, resolve production issues, optimize bot performance, and support AI-driven business processes.

What you'll do

• Application & Production Support
• Provide L2/L3 support for UiPath bots and GenAI-enabled applications
• Monitor production environments and proactively identify issues
• Perform incident management, root cause analysis (RCA), and problem management
• Troubleshoot bot failures, automation exceptions, and integration issues

What you need

• REST APIs
• SQL
• AWS
• RPA
• LLMs
• Azure
• Any graduate

Good to have

• Windows Server
• Prompt engineering
• Root cause analysis
• Splunk