Senior Upgrade Engineer - Salesforce

About the role

Are you passionate about Salesforce, solving complex platform problems, and finding smarter ways to make operational processes faster and more reliable? The goal is not simply to execute upgrades successfully, but to continuously make the process more automated, predictable, and scalable.

What you'll do

• As a Platform Upgrade Operations Engineer, you will plan and run multi-week phased rollouts through sandbox, UAT, and Production for enterprise customers
• Your success will be measured by rollout predictability, pre/post-upgrade validation rigor, and clean UAT hand-offs rather than net-new builds
• Methodically plan the phased rollout precisely under a release calendar, validate configurations and permissions before and after, and spot regressions early
• You are expected to communicate status crisply to customers and implementation partners (such as TechM), turning every upgrade into a reusable runbook

What you need

• Salesforce
• Any graduate