Senior UX Designer, Amazon Customer Service

About the role

The Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the Associate and Driver experience. Able to carefully balance associate needs, business goals, and technical constraints Passionate about creating elegant, simple to understand designs Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem

What you'll do

• You want to be part of something great
• You love being part of a highly collaborative and high-energy team that isn’t afraid to swing for the fences or exceed expectations even on tactical projects
• You geek out over customer experience, tech and commerce and believe that no experience is perfect unless it delights customers in unexpected ways
• You are a maker who believes the only way to sell your strategic vision is to craft exquisite design artifacts

What you need

• 7–13 yrs of experience
• Customer service
• User research
• Machine learning
• Any graduate