SeniorAdministrator - Azure Security

About the role

The Senior Administrator for Support & Operations plays a critical role in providing advanced technical support within the Azure Security domain. This position focuses on troubleshooting, root cause analysis, and implementing effective solutions to enhance customer satisfaction and security posture. The role is vital in ensuring efficient incident management and fostering continuous improvement within the support team.

What you'll do

• Deliver Advanced Technical Support By Troubleshooting And Resolving Complex Incidents Related To Azure Security And Networking
• Conduct Thorough Root Cause Analysis For Escalated Incidents, Implementing Effective Solutions To Mitigate Technical And Security Issues
• Engage In Knowledge Base Management By Updating And Refining Documentation, And Facilitating Training Sessions For New Team Members To Enhance Their

What you need

• Azure
• Network security
• Root cause analysis
• Networking
• Any graduate