SeniorAdministrator - Identity Management

About the role

The Senior Administrator for Support & Operations plays a crucial role in delivering advanced technical support and operational excellence in Identity Management. This position is key in ensuring the integrity and security of the CyberArk PAM environment while enhancing customer satisfaction through effective troubleshooting and root cause analysis.

What you'll do

• Provide Advanced Technical Support By Troubleshooting Complex Cyberark Pam Incidents, Utilizing Vault, Pvwa, Cpm
• Conduct Thorough Root Cause Analysis For Escalated Incidents, Ensuring Adherence To Quality Standards And Regulatory

What you need

• IAM
• Root cause analysis
• Any graduate