SeniorAdministrator - IT Operations Management, RESTful API, Angular

HCLTech·Tamil Nadu

Pay not statedJunior levelFull-time

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About the role

The Senior Administrator for Tools & Automation is responsible for providing advanced technical support and troubleshooting for IT Operations Management (ITOM) tools, primarily focusing on ServiceNow (SNOW) and REST/SOAP APIs. This role plays a critical part in ensuring a high-quality customer experience through effective incident resolution, root cause analysis, and proactive improvements in support processes.

What you'll do

DQA - Quality Management

What you need

REST APIs
Angular
Root cause analysis
ServiceNow
Any graduate

Good to have

ITIL

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