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SeniorAdministrator - IT Operations Management, RESTful API, Angular

HCLTech·Noida

Pay not statedJunior levelFull-time
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About the role

The Senior Administrator for Tools & Automation is responsible for providing advanced technical support and troubleshooting for IT Operations Management (ITOM) tools, primarily focusing on ServiceNow (SNOW) and REST/SOAP APIs. This role plays a critical part in ensuring a high-quality customer experience through effective incident resolution, root cause analysis, and proactive improvements in support processes.

What you need

  • REST APIs
  • Angular
  • Root cause analysis
  • ServiceNow
  • Any graduate

Good to have

  • ITIL

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